In LADYS GYM FITNESS we work to offer you through our products and services the best possible experience. In some cases, it is necessary to gather information to achieve this. We care about your privacy and believe that we must be transparent about it.

Therefore, and for the purposes of the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (hereinafter, “RGPD”) on the protection of individuals with regard to the processing of personal data and the free movement of such data, and the Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce (hereinafter, “LSSI”), INVERSION LADYS GYM S. L.U. informs the user that, as responsible for the treatment, it will incorporate the personal data provided by the users in an automated file.

Our commitment begins by explaining you the following:
Your data is collected so that the user experience is improved, according to your interests and needs.
We are transparent about the data we obtain about you and the reason why we do it.
Our intention is to provide you with the best possible experience. Therefore, when we use your personal information we will always do so in compliance with the law, and when necessary, we will ask for your consent.
We understand that your information belongs to you. Therefore, if you decide not to authorise us to process them, you can ask us to stop processing them.
Our priority is to ensure your security and to treat your data in accordance with European regulations.

If you wish to obtain more information about the treatment of your data, please consult the different sections of the privacy policy below:

Who is responsible for processing your personal data?

  • Social address: NAVAS, 47
  • C.I.F. nº: B53621173
  • Email:

LADYS GYM FITNESS has appointed a Data Protection Officer or an internal contact person within your organization. If you wish to make a consultation in relation to the treatment of your personal data, you can contact with him by means of the mail

What personal data do we collect?
The personal data that you may provide:

  • Name, address and date of birth.
  • Telephone number and e-mail address.
  • Location.
  • Payment and return information.
  • IP address, date and time you accessed our services, internet browser you use and data about the device’s operating system.
  • Any other information or data you choose to share with us.

In some cases, it is obligatory to fill in the registration form to access and enjoy certain services offered on the website; likewise, not providing the personal data requested or not accepting this data protection policy means that it is impossible to subscribe, register or participate in any of the promotions in which personal data is requested.

Why and for what purpose do we process your data?
In LADYS GYM FITNESS we treat the information provided by interested people with the following purposes:
To manage orders or to contract some of our services, either online or in the physical stores.
Manage the sending of the information they request.

Develop commercial actions and carry out the maintenance and management of the relationship with the user, as well as the management of the services offered through the website and the information tasks, being able to carry out automatic evaluations, obtain profiles and customer segmentation tasks in order to personalize the treatment according to their characteristics and needs and improve the customer’s online experience.

Develop and manage contests, raffles or other promotional activities that may be organized.
In some cases it will be necessary to provide information to Authorities or third party companies for auditing purposes, as well as to handle personal data on invoices, contracts and documents in order to respond to customer or Public Administration complaints.
We inform you that the personal data obtained as a result of your registration as a user will form part of the Register of Processing Activities and Operations (RAT), which will be updated periodically in accordance with the provisions of the RGPD.

What is the legitimacy for the processing of your data?
The processing of your data can be based on the following legal bases:

  • Consent of the interested party for the contracting of services and products, for contact forms, requests for information or registration in newsletters.
  • Legitimate interest in the treatment of our clients’ data in direct marketing actions and express consent of the interested party for all matters relating to automatic evaluations and the creation of profiles.
  • Compliance with legal obligations for fraud prevention, communication with public authorities and third party claims.

How long do we keep your data?

The processing of data for the purposes described above will be kept for the time necessary to fulfil the purpose for which it was collected (for example, for the duration of the commercial relationship), as well as for the fulfilment of legal obligations arising from the processing of the data.

To which recipients are your data communicated?
In some cases, only when necessary, LADYS GYM FITNESS will provide users’ data to third parties. However, the data will never be sold to third parties. External service providers (e.g. payment providers or delivery companies) with whom LADYS GYM FITNESS works may use the data to provide the corresponding services, however they will not use this information for their own purposes or for transfer to third parties.

LADYS GYM FITNESS tries to guarantee the security of the personal data when it is sent out of the company and makes sure that the third party service providers respect the confidentiality and have the appropriate measures to protect the personal data. These third parties have the obligation to guarantee that the information is treated in accordance with data privacy regulations.
In some cases, the law may require that personal data be disclosed to public bodies or other parties, but only what is strictly necessary to meet such legal obligations will be disclosed.
Personal data obtained may also be shared with other group companies.

Where is your data stored?
In general, data is stored within the EU. For data sent to third parties outside the EU, we will ensure that they offer a sufficient level of protection, either because they have Binding Corporate Rules (BCR) or because they have adhered to the “Privacy Shield”.

What rights do you have and how can you exercise them?

You can address your communications and exercise your rights by sending a request to the following email address:
By virtue of the provisions of the RGPD, you can request:

  • Right of access: you can ask for information about the personal data we have about you.
  • Right of rectification: you can communicate any change in your personal data.
  • Right to delete and forget: You may request the deletion of your personal data after they have been blocked.
  • Right to limit processing: this involves restricting the processing of personal data.
  • Right to oppose: you can withdraw your consent to the processing of the data, opposing their further processing.
  • Right of portability: in some cases, you may request a copy of the personal data in a structured, commonly used, machine-readable format for transmission to another data controller.

The right not to be subject to individual decisions: you can request that decisions not be taken on the basis of automated processing alone, including profiling, which produces legal effects or significantly affects the data subject.
In some cases, the request may be rejected if you ask for the deletion of data necessary to comply with legal obligations.
Also, if you have a complaint about the processing of your data, you can file a claim with the data protection authority.

Who is responsible for the accuracy and truthfulness of the data provided?

The user is the only responsible of the truthfulness and correction of the included data, exonerating LADYS GYM FITNESS of any responsibility in this respect. The users guarantee and respond, in any case, of the accuracy, validity and authenticity of the personal data provided, and commit themselves to keep them properly updated. The user accepts to provide complete and correct information in the registration or subscription form. LADYS GYM FITNESS reserves the right to terminate the services contracted with the users, in case the data provided are false, incomplete, inaccurate or outdated. LADYS GYM FITNESS is not responsible for the veracity of the information that is not of own elaboration and of which another source is indicated, reason why it does not assume any responsibility as far as hypothetical damages that could originate by the use of this information.

LADYS GYM FITNESS reserves the right to update, modify or eliminate the information contained in its web pages and may even limit or not allow access to this information. LADYS GYM FITNESS is exonerated from any responsibility for any damage or harm that the user may suffer as a result of errors, defects or omissions in the information provided by LADYS GYM FITNESS whenever it comes from sources other than LADYS GYM FITNESS.

Likewise, the user certifies that he is older than 14 years old and that he has the legal capacity to give his consent to the treatment of his personal data.

How do we treat the personal data of minors?
In principle, our services are not specifically aimed at minors. However, in the event that any of them is addressed to minors under fourteen years of age, in accordance with article 8 of the RGPD and article 7 of the LO3/2018, of December 5 (LOPDGDD), LADYS GYM FITNESS will require the valid, free, unequivocal, specific and informed consent of their legal guardians to treat the personal data of the minors. In this case, the DNI or another form of identification of the one who gives the consent will be demanded.
In the case of persons over fourteen years of age, the data may be processed with the user’s consent, except in those cases where the law requires the assistance of the holders of parental authority or guardianship.

What security measures do we apply to protect your personal data?

LADYS GYM FITNESS has adopted the legally required security levels for the protection of Personal Data, and tries to install those other means and additional technical measures within its reach to avoid the loss, misuse, alteration, unauthorized access and theft of Personal Data provided to LADYS GYM FITNESS.
LADYS GYM FITNESS is not responsible for hypothetical damages that could be derived from interferences, omissions, interruptions, computer virus, telephone breakdowns or disconnections in the operative functioning of this electronic system, motivated by causes beyond LADYS GYM FITNESS; of delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, in the Internet system or in other electronic systems, as well as damages that can be caused by third parties through illegitimate intromissions out of the control of LADYS GYM FITNESS. Nevertheless, the user must be aware that the security measures
on the Internet are not impregnable.

Links to other websites
The website may contain links to other websites. When you click on one of these links and access an external website, your visit will be
subject to the privacy policy of that website, being LADYS GYM FITNESS dissociated from any kind of responsibility about its

How do we use cookies?
The website and the RRSS of LADYS GYM FITNESS use cookies, in order to optimize and personalize your navigation through the site. Cookies are physical files of information that are lodged in the own terminal of the user, the information gathered by means of the cookies serves to facilitate the navigation of the user by the vestibule and to optimize the experience of navigation. The data collected through cookies may be shared with the creators of the same, but in no case will the information obtained by them be associated with personal data or data that can identify the user.
However, if the user does not wish to have cookies installed on his or her hard drive, he or she can configure the browser in such a way as to prevent the installation of these files. For more information see our Cookie Policy.

Can the privacy policy be changed?
This privacy policy is subject to change. We recommend that you review the privacy policy from time to time.